Key Job Responsibilities:

  • Performing trouble-shooting, analysis, coordination, and resolution of various types of production issues
  • Working closely with Business Partners to gather business requirements
  • Analyzing and understanding system capabilities
  • Configuring the SAP software to meet business needs or resolve issues
  • Develop technical expertise to be able to perform SAP ABAP code analysis and low code development, provide support on SAP Security, continuous integration and automation
  • Working with developers to design, code and implement custom or complex solutions
  • Devising, executing, and analyzing system tests to verify solutions’ effectiveness
  • Overseeing the deployment of those solutions to the production environments

Required Qualifications:

  • Bachelor's Degree in Computer Science, Management Information Systems or Business, Finance and Accounting
  • 2 - 3 years of SAP application operations support and/or project implementation experience
  • Experience in ERP code development and other programming language
  • Good foundation in ITSM and Agile processes and tools a plus
  • Solid analytical and problem solving skills
  • Strong communication skills, both oral and written
  • Excellent customer focus and results-orientation
  • Experience in global team collaboration, in a multi-cultural IT support model environment