The key responsibilities in this role are activities relating to commissioning, breakdown repair, maintenance and/or installation, upgrades and updates for Siemens LDA Products and Automation Systems (PCS7) and PLC products (S7). In addition, this role is also responsible for:

  • Providing timely completion of service reports
  • Ensuring customer data base correctly maintained and up to date
  • Complying with all OH&S policies and service escalation procedures, customer contractual obligations and quality standards
  • Ensuring customer satisfaction
  • Maintaining personal knowledge of safety instructions and operational procedures
  • Ensuring that all tools and test equipment issued to the job holder are properly maintained
  • Providing office based technical support to customers when requested
  • Supporting the Sales team in generating leads for predefined service offers and contributing to planning activities
  • Support to Siemens Project Team on occasions where required

In order to be considered for this opportunity you will need to possess the following:

  • Electrical/Electronic Engineering degree or an Electrical License with relevant experience and a minimum of 5 - 10 years’ experience in the Industrial Automation Industry and hold a current Drivers Licence
  • Proven experience in Large Variable Speed Drives and Automation systems
  • Experience in commissioning and maintenance Variable Speed Drives, Siemens S7 and PCS7 Automation Systems
  • Ability and willingness for frequent travel locally, nationally and overseas where required including remote sites
  • Willingness to be “on call” for customer telephone support and breakdown site attendance according to the Departmental Service schedule roster
  • Ability to liaise effectively with internal and external stakeholders at all levels
  • Proven ability to work autonomously with minimal supervision